Complaints Policy
Flight Help Line
If you have a complaint regarding service performed by a provider connected through this website, please contact us directly with your name, service address, date of service, and a description of the issue. We will document your complaint and, where applicable, forward it to the relevant independent provider. Because providers operate independently, resolution timelines and outcomes vary and are ultimately determined between the homeowner and the provider. We aim to acknowledge all complaints within a reasonable timeframe.